WhatsApp & notifications
WhatsApp & notifications

How to connect WhatsApp Business?

Connect the WhatsApp AI Agent with your number to serve clients and send automatic notifications.

  1. Go to Administration → WhatsApp (WhatsApp AI Agent). Enter your phone number with the country code and click "Connect Agent".

    WhatsApp AI Agent screen with phone field and Connect Agent button
  2. A QR code will appear. On your phone open WhatsApp → Menu (Android) or Settings (iPhone) → Linked devices → Link a device, and scan the code. The QR refreshes every 60 seconds if it expires.

    QR code to link WhatsApp with the AI Agent
  3. When the connection succeeds you'll see "Your AI Agent is connected". It can now handle inquiries, book appointments and send WhatsApp reminders.

    WhatsApp AI Agent connected confirmation in CitaPro

Only use a WhatsApp Business number. Personal numbers can be blocked for bulk messaging.

The agent can provide 24/7 support, smart reminders before each appointment and automatic booking confirmations.

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