CitaPro now lives in your WhatsApp Instagram Messenger website

All your conversations in one inbox. Elio, your AI agent, replies, books appointments, hands chats to your team when needed and remembers every client.

7-day free trial

Clinics, spas, salons and practices across LatAm already serve their clients with CitaPro

Four channels. One inbox.

Connect WhatsApp, Instagram, Messenger and your website chat. Every message lands in Conversations, where your team replies, assigns, labels and filters without switching apps.

  • Teams and assignment Route conversations to Front desk, Sales or whoever you choose.
  • Labels and filters New client, urgent, follow-up: find any chat in seconds.
  • Real time Messages arrive instantly, on desktop and on your phone.

Elio replies for you, any time of day.

It follows your instructions, knows your services and books straight into your CitaPro calendar. While you work —or sleep— your business keeps answering.

  1. Available 24/7

    Replies in seconds, on every channel you assign it.

  2. Books for you

    Checks real availability and creates, moves or cancels appointments.

  3. When → Do actions

    Rules to reply, label, send files or hand over.

  4. Try it first

    Chat with your agent in the preview before going live.

It knows when to hand the chat to your team.

You decide when to transfer: a complaint, a clinical question or a client asking for a person. Elio hands the conversation to the right team, with full context.

  1. Detect Identifies the client’s intent based on your rules.
  2. Transfer Sends the chat to the right team or person.
  3. Notify Your team is alerted in real time, with the full history.

It remembers every client, so they never repeat themselves.

Elio saves memories as it resolves each chat: preferences, schedules, favorite channel and objections. Next time it uses that context, and you can review and edit it whenever you want.

  • Created automatically when chats close
  • Editable by your team
  • Private per client

Turn what you already know into answers.

Build knowledge bases from your website, a PDF or by writing your FAQs. Elio answers with your business information and sends photos, videos or audio when clients need them.

Plus everything you already love about CitaPro.

The Inbox connects to your calendar, your clients and your reports. One platform, no scattered apps.

  • Automatic reminders Confirmations and reminders on the channel you choose.
  • 24/7 booking site Clients book on their own from a link.
  • Charts and clinical history All patient information, organized.
  • Digital consent forms Signed online, paper-free.
  • Google reviews Ask for reviews automatically after every visit.
  • Google Calendar Two-way sync.
  • Inbox reports Volume, response times, satisfaction and Elio’s performance.

Businesses already serving better

  • Ahora tenemos el control total de nuestra agenda, nuestros clientes pueden agendar sus citas automáticamente y recibir recordatorios.

    Divina Estetica Divina Estetica Madán Medical Spa

  • Con el software de Citapro, cambió rotundamente el giro de mi centro médico, ahora todo es más organizado y por supuesto mis ingresos aumentaron significativamente.

    Dr. Hamilton Hernandez Dr. Hamilton Hernandez Hada Esthetic Spa

  • Disfruto viajar y conocer nuevos lugares, pero gracias al software puedo mantenerme al tanto de las citas agendadas, monitorear o modificar la agenda de mis colaboradores.

    Dra. Jessica Altamirano Dra. Jessica Altamirano Ceo Dental Clinic

  • Con el software de Citapro, cambió rotundamente el giro de mi centro médico, ahora todo es más organizado y por supuesto mis ingresos aumentaron significativamente.

    Foto Depil Foto Depil Foto Depil

  • Con el software de Citapro, cambió rotundamente el giro de mi centro médico, ahora todo es más organizado y por supuesto mis ingresos aumentaron significativamente.

    Casa Ambar Casa Ambar Casa Ambar

Choose how you want to grow

Every plan includes the new Inbox and Elio. Try it free for 7 days.

PRO

Start automating your business with AI and organize your practice professionally.

$59 USD / month
Get started
CitaPro AI
  • AI Agent (Text only)
  • 1000 AI conversations / month ($0.10 extra each)
  • 1 Location (1 WhatsApp line)
  • 6 Professionals (6 Calendars)
  • Client Records / Clinical History
  • Digital informed consents
  • Unlimited Automatic Reminders
  • Booking customization (Questions)
  • Automatic Google Business reviews
  • Reports & Metrics
Most popular

Business

Automate your operations and manage your business with greater control and smart follow-ups.

$99 USD / month
Get started
CitaPro AI
  • AI Agent (Text only)
  • 2000 AI conversations / month ($0.09 extra each)
  • Automatic follow-ups
  • Send images, audio and files (in follow-ups)
  • 1 Location (1 WhatsApp line)
  • Up to 10 professionals
  • Client records / clinical history
  • Digital informed consents
  • Unlimited automatic reminders
  • All Pro Plan features
  • Custom fields for clients
  • Custom booking statuses
  • API access

Premium

Convert more leads and scale your business with advanced sales-focused automation.

$175 USD / month
Get started
CitaPro AI
  • AI Agent (text + real-time multimedia)
  • 4,000 AI conversations / month ($0.09 extra each)
  • All features included
  • Send images, audio and files in conversation
  • Advanced automatic lead follow-up
  • Up to 3 locations
  • Up to 20 professionals
  • Client records / clinical history
  • Digital informed consents
  • Unlimited automatic reminders
  • Priority support & dedicated account manager
  • Custom integrations
Included in every plan
  • Unlimited automated reminders
  • 24/7 booking website
  • Google Calendar sync
  • Automated Google Business reviews
  • Reports & analytics

Frequently asked questions

Can't find the answer you need? Write to us and our team will help.

What is the CitaPro Inbox?

It's a single inbox where messages from WhatsApp, Instagram, Messenger and your website chat arrive. From there your team replies, assigns, labels and filters conversations, and Elio, your AI agent, answers and books appointments in your CitaPro calendar.

Which channels can I connect, and how?

WhatsApp with the credentials of Meta's official API (Cloud API), Instagram by authorizing with Facebook the page your professional account is linked to, Messenger with your Facebook page, and the website chat by pasting a code snippet before </body> on your site. Each channel walks you through the connection step by step.

Is it the official WhatsApp API?

Yes. We recommend connecting WhatsApp through Meta's official API (Cloud API), which is stable and doesn't put your number at risk. A QR-code connection is also available, but it isn't official: your number may be limited or blocked, and you use it at your own risk.

Does Meta charge for WhatsApp messages?

With the official API, Meta charges for messages at its own rates, so you need to add a payment method to your Facebook Business account. To message a client outside the 24-hour window you use templates, which you create from the Inbox and Meta approves.

What does Elio do, and when does it hand the chat to my team?

Elio replies to your clients on the channels you assign, during the hours you set and following your instructions: it answers questions and books, moves or cancels appointments. With “When → Do” actions you decide when it transfers the chat to a team or person (for example, a complaint or a clinical question), and your team is alerted in real time with the full history.

How does Elio learn about my business?

You give it instructions when you create it and feed it knowledge bases: import your website from a URL, upload a PDF or DOCX, write guides and FAQs, or reuse another agent's base. You can also attach photos, videos or audio for it to send. Before going live, you test it in the preview chat.

What are client memories?

They're details Elio saves as it resolves each conversation: preferences, schedules, favorite channel or objections. In the next chat it uses that context so the client doesn't have to repeat anything. Your team can review and edit them at any time.

How many AI conversations does each plan include?

The PRO plan includes 1,000 AI conversations per month ($0.10 per extra conversation), Business 2,000 ($0.09 extra) and Premium 4,000 ($0.09 extra). If you need more, you buy credits from the Inbox and can turn on automatic top-up.

Can my team work from the same place?

Yes. You create teams such as Front desk or Sales, assign conversations or distribute them automatically, use labels to organize them, and everything updates in real time. In Reports you see conversation volume, response times, client satisfaction and Elio's performance.

I already use CitaPro with WhatsApp. What happens to my automations?

You can migrate your account to the new Inbox from the app: your workflows, follow-ups and WhatsApp connection move to the Inbox, and your AI agent setup becomes an Inbox agent. The migration can't be undone, and when it finishes a guided tour shows you where everything is.

Your business, available on every channel.

Connect your WhatsApp, Instagram, Messenger and website today. Elio takes care of the rest.

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