Getting started
Getting started

How to reset your password?

Restore access to your CitaPro account from the sign-in screen.

Password reset

If you forgot your password, you can request a reset link from the CitaPro sign-in screen.

  1. On the sign-in screen, click "Forgot your password?".

    Sign-in screen with the password reset link
  2. Enter your account email address and click "Send".

    Password reset form with email field
  3. Check your inbox and open the CitaPro email. Click "Reset password" to continue.

    CitaPro email with reset password button
  4. Enter your new password, confirm it and click "Confirm". Then sign in with the new password.

    Form to create and confirm a new password

If you cannot find the email, check your spam or junk folder before requesting another link.

Can't find what you're looking for?

Contact support